Biz Communications maintenance services allows your company to focus on your business objectives by providing relief from the challenges of day-to-day IT functions. From server maintenance to end-user support, we can handle all of your IT needs.
Biz Communications Monthly IT Service Contract Includes:
Workstation& Server Proactive Maintenance and Network Resources
- Remote Maintenance of Server and Health Checkup
- 24 x 7 Monitoring of Server Critical alerts
- Error and Event log Checkup
- Review of “Backup Calendar”
- Antivirus Updates Check – ESET NOD32
- Microsoft Server & Workstation Updates and Security Patches
- Updates to Routers and Switches
Microsoft Exchange / Blackberry Server Monitoring and Maintenance
- Exchange Server Queue Monitoring
- Managing mailboxes
- Managing the BadMail Spam folder
- Managing the postmaster mailbox
- Scheduled Cleaning of Expired Messages
Helpdesk & Technical Support
- Remote End User support just a phone call away via remote control assistance & onsite support
- 3rd party software assistance
- Phone Support and technical guidance
Hardware and Equipment Failures
- Out of warranty equipment repaired or replaced on a per quote basis.
